Questions and answers

Should I register for the scheme and have two sets of waste bins if I operate a business out of my own home?

Answer:
No, an exemption from the mandatory use obligation scheme is generally granted if the business is operated from a private address that is already registered with the municipal household waste-collection scheme.

We are multiple users/commercial premises in the same building and would like to share a bin or bins. Where do we register?

Answer:
REFA has set up an online form for businesses that would like to share a waste bin. Application to share a waste container

How do I apply for an exemption from the municipal household waste-collection scheme?

Answer:
REFA has set up an online form for applying for an exemption.

How do I apply for an exemption from the administration fee?

Answer:
According to Section 60 (1)–(3) of the Executive Order on Waste a group of businesses may be released from paying the charge:

if the sector code is listed in Annex 8 of the Executive Order, and if the business at the P-number* address has 0–1 employees, except for commercial fishermen, regardless of the number of employees
businesses whose type of business is listed in Annex 9, point 1, of the Executive Order and if the business at the P-number* address has 0 employees, or point 2, regardless of the number of employees in the business
businesses which document that they had an annual VAT-based turnover or wage bill of less than DKK 300,000 in the last financial year.

Applications for exemptions must be sent to REFA either by e-mail to post@refa.dk or by ordinary mail to Energivej 4, DK-4800 Nykøbing F.

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